Privacy Policy

DOGTHORITY.COM respects the privacy of its users and is committed to protecting personal information provided through the DOGTHORITY.COM website.

This Privacy Policy describes how DOGTHORITY.COM collects, uses, protects, and handles personal information provided by users of the Site.

Information Users Provide

Users are not required to provide personal information beyond information necessary to use specific features or services of the DOGTHORITY.COM website.

Users may voluntarily provide information such as:

• Name
• Email address
• Telephone or mobile phone number
• Account information
• Other contact information

When provided, this information may be securely stored and used to operate DOGTHORITY.COM services, provide requested functionality, communicate with users, and pre-populate forms or account information so users do not have to repeatedly enter the same information.

Users are responsible for ensuring that information they provide to DOGTHORITY.COM is accurate and current.

How Personal Information Is Used

Personal information provided by users may be used to:

• Operate and maintain DOGTHORITY.COM.
• Provide requested website features and account functionality.
• Maintain Registered User and Service Provider accounts.
• Facilitate communications between users and features of the Site.
• Process or facilitate appointments, bookings, service requests, and other requested activities.
• Provide account-related communications.
• Pre-populate forms and account information for user convenience.
• Respond to support requests or inquiries.
• Protect the security and operation of DOGTHORITY.COM.

Information Sharing

DOGTHORITY.COM does not sell or rent users' personal information.

DOGTHORITY.COM does not provide users' personal information to third parties or affiliates for their marketing or promotional purposes.

Information may be provided to service providers when reasonably necessary to operate DOGTHORITY.COM, maintain website functionality, deliver communications requested by users, protect the Site, or otherwise provide DOGTHORITY.COM services.

Information may also be disclosed when reasonably necessary to comply with applicable law, legal process, or governmental requirements.

Mobile Phone Numbers & SMS Consent Information

Users may voluntarily provide a mobile phone number and affirmatively consent to receive text messages from DOGTHORITY.COM.

Providing a mobile phone number is optional unless a specific feature requested by the user requires a mobile number.

SMS consent is optional and is not a condition of purchasing goods or services.

Mobile phone numbers and SMS consent information are used only to provide requested communications, including transactional messages relating to:

• Appointments
• Bookings
• Service requests
• Account activity

Mobile phone numbers and SMS consent information will not be sold, rented, or shared with third parties or affiliates for marketing or promotional purposes.

SMS consent information will not be used to authorize unrelated marketing or promotional text messaging.

SMS/Text Messaging

DOGTHORITY.COM may send transactional text messages to users who have affirmatively agreed to receive SMS communications.

These communications may include information concerning:

• Appointments
• Bookings
• Service requests
• Account activity
• Other transactional communications requested or initiated through DOGTHORITY.COM

Message frequency varies. Message and data rates may apply.

STOP: Reply STOP at any time to opt out of receiving text messages from DOGTHORITY.COM.

HELP: Reply HELP for assistance or contact DOGTHORITY.COM through the website.

A user's decision to opt out of SMS communications does not prevent the user from accessing the general DOGTHORITY.COM website.

SMS Consent

DOGTHORITY.COM requires affirmative consent before sending SMS communications to users through its SMS program.

Where SMS consent is presented through a DOGTHORITY.COM member profile or website form, the user must affirmatively indicate consent.

SMS consent is not assumed solely because a user has provided a telephone number.

Users who do not consent to SMS communications will not be enrolled in DOGTHORITY.COM's SMS messaging program based solely on the presence of a mobile phone number in their account.

User Choices

Users may choose not to provide optional personal information.

Choosing not to provide optional information may limit certain conveniences, communications, or features but does not prevent users from accessing the general DOGTHORITY.COM website.

Users who have consented to SMS communications may withdraw that consent at any time by replying STOP.

Users may also contact DOGTHORITY.COM regarding questions about their personal information or privacy.

Security

DOGTHORITY.COM takes reasonable measures to protect information provided by users and to maintain the security of the Site.

However, no website, electronic communication, or internet-based storage system can be guaranteed to be completely secure.

Changes to This Privacy Policy

DOGTHORITY.COM may update this Privacy Policy from time to time.

Changes may be posted on the DOGTHORITY.COM website. Users are encouraged to periodically review the Privacy Policy for updates.

Contact

Questions regarding this Privacy Policy, personal information, or SMS communications may be directed to DOGTHORITY.COM through the contact options available on the website.